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The tour exceeded my expectations. My family and I are here for just the weekend. This was a great way to learn so much, not only about the memorial sights, but about government buildings, museums, and other "locals only" information. Ralph was so knowledgeable and had a great personality that made the trip 100% worth it (even though it was cold and rainy). Super clean and comfortable bus, free water, and plenty of bathroom breaks. Would recommend for anyone. Thanks Ralph
Excellent tour, excellent tour service! We took DC Highlights tour. Our excellent guide was Nick who is very knowledgeable with wonderful anecdotes. Our driver was Omar--excellent driver. The sights we visited were just perfect. The lunch stop and cruise were a special treat. I especially liked the size of the group and your van. I do not like the big buses. I highly recommend USA Guide Tours!
I would like to tell you about an EXCEPTIONAL TOUR GUIDE named CHRIS!! This young man was well versed, educated and actually threw in jokes to keep your attention! He was able to answer All questions asked with knowledge, and promptness. If a question was asked that he could not answer for some reason (only one that I can remember), he just googled it for us and gave us the answer.... I was a Customer Service Manager and would have LOVED to have had an associate like Chris on My Team!!! Please Acknowledge Chris as Exceptional because he definitely deserves to be acknowledged in his field.. Thank You for your time.... Brenda Gregory & Marsha Lussier
Hello, On May 19, 2017, my husband and I went on a tour led by Tour Guide Chris with Driver Tony. Chris did an excellent job and was very knowledgeable - we learned so much. He was personable and friendly. I just want to express my appreciation and thank you for having such a great employee. Also want to say that Tony the driver did a very good job in support of Chris. Kind regards,
Thank you so much for a wonderful day! We had a great time! I researched for the best tour before I booked and found USA Guided Tours. My father has been diagnosed with cancer and D.C. was on his bucket list. This is a daddy daughter trip. The discover D.C. Trip was wonderfully organized, informative and friendly. We had the best tour guides ever, Neal and Dion. My father said this was the best tour he has ever done. They made accommodations for his wheelchair and we had no problems keeping up. We are doing the Arlington/Mt Vernon trip on Tuesday and can't wait! The customer service is superb! Thank you so much for making this an extremely special trip. I have already done my TripAdvisor review. :). Sincerely,
Esau is a rockstar! Thank you for an excellent trip!
The Night Monument Tour on August 22 with Josh as our knowledgeable guide and Patrice as our welcoming, courteous driver was the perfect introduction to our trip to DC and the national mall! Because our tour group was small, we were able to visit and explore 10 monuments in three hours with fun factoids along the way from a very engaging and energetic Josh! The endless supply of ice cold bottles of waters were a life-saver as well in the hot and humid August heat! As a former tour guide myself, the logistics were tight and the tour was professional and well worth every dollar spent! Well done, USA Guided Tours!
We took part in the night tour of the memorials on Sunday, October 8, 2017. Our driver was Neal and our tour guide was Ralph. This was our first time ever to DC, and after a long plane ride from Denver, we were questioning our decision to go from a plane to a four hour bus ride. We are SO glad we did!! Ralph is an EXCEPTIONAL tour guide! His knowledge of the history of the area, his willingness to share his own personal experiences, and his genuine enjoyment of his passengers, made the tour on of the best I've ever been on. He made sure we had plenty of time at each stop to take as many pictures as we wished, which was lovely. His narration as we drove through the city was informative and interesting, as well as humorous. He is such a warm and kind man, I think you should find a way to clone him for your other tours. Neal was one of the best drivers we had while in DC. His concern with the passengers getting on and off the bus, his willingness to stop traffic while we crossed busy streets, and his awareness when driving amongst some crazy drivers made us feel very safe and secure. Both of them made our stay in DC wonderful, and I would highly recommend this tour, and them, to anyone going to DC. I can guarantee you that if we come back to DC, we'll be looking for Ralph and Neal to take us around town again.